Santander UK Plc
Financial Ombudsman decision DRN9440655 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Feb 16deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Credit file reporting
In the Ombudsman’s words
I also noted that fees and charges had caused the debt on Mr K’s current account to increaseCharges and fees
remove any adverse information it has recorded with credit reference agencies about Mr K’s current account since 2008.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9440655.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.