Carcashpoint Limited

Financial Ombudsman decision DRN9408494 Not upheld

Not upheldoutcome, as published by the Ombudsman

£9,000redress stated in the decision

—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Charges and fees

In the Ombudsman’s words

Mr G said that CarCashPoint did not ask for any proof of income when he applied for a loan, and this was irresponsible lending.Irresponsible lending

He also said he was not provided with the loan paperwork until after the loan had gone ahead, and so was unaware that he would be paying around £9,000 interest for a loan of approximately £3,000.Charges and fees

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9408494.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.