Landmark Mortgages Limited

Financial Ombudsman decision DRN9390868 Not upheld

Not upheldoutcome, as published by the Ombudsman

£100redress stated in the decision

Thu Apr 04deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Mortgage administration

In the Ombudsman’s words

And the interest rate on his mortgage is too high.Interest and rates

Mr C complains that Landmark Mortgages Limited (the trading name now for NRAM Plc) made errors with his mortgage account.Mortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9390868.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.