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MoneyGram International Limited
Financial Ombudsman decision DRN9386885 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Jan 16deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr T complains that MoneyGram International Limited gave his money transfer to a third party. He would like this to be refunded.APP scam refund refused
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9386885.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.