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J.D. WILLIAMS & COMPANY LIMITED
Financial Ombudsman decision DRN9353197 Not upheld
Not upheldoutcome, as published by the Ombudsman
£12redress stated in the decision
Mon Feb 27deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Interest and rates
In the Ombudsman’s words
Ms M has complained about the charges J D Williams & Company Limited (‘J D Williams’) have added to her catalogue shopping account.Charges and fees
Ms M says the interest and charges that have been added to the account over the years were too high.Interest and rates
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9353197.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.