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Financial Ombudsman decision DRN9352505 Not upheld

Not upheldoutcome, as published by the Ombudsman

£30redress stated in the decision

Sat Apr 13deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Card dispute or chargeback

In the Ombudsman’s words

any mention of this removed from his credit fileCredit file reporting

He says, in summary, that he had a contract with the supplier so didn't want to send the equipment to a third party and that the equipment was faulty when it was sold to him. And he says that he wants a refund of the money that he paid for the equipmentCard dispute or chargeback

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9352505.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.