Firms › Northern Debt Recovery Limited ›
Northern Debt Recovery Limited
Financial Ombudsman decision DRN9339972 Upheld
Upheldoutcome, as published by the Ombudsman
£100redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Treatment in financial difficulty, Charges and fees
In the Ombudsman’s words
Mr E complains about the way Northern Debt Recovery Limited (“NDR”) responded to his financial difficulties.Treatment in financial difficulty
It was not reasonable in the circumstances for NDR to continue to add interest and charges to his account.Charges and fees
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9339972.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.