Barclays Bank Plc
Financial Ombudsman decision DRN9338242 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Product mis-sold
In the Ombudsman’s words
He wants it to offer him a contactless debit card account and to remove credit search entries from his credit file.Credit file reporting
Mr J complains that Barclays Bank Plc gave him incorrect and incomplete advice when he sought to upgrade his account.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9338242.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.