Clydesdale Bank Plc
Financial Ombudsman decision DRN9313327 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Sep 02deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Product mis-sold
In the Ombudsman’s words
Mrs C complains that Clydesdale Bank Plc (trading as Yorkshire Bank) has made an unfair lending decision which she has been forced to accept.Irresponsible lending
Further, she thinks it didn’t highlight that when she refinanced in 2011 it took out a key term of the contract.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9313327.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.