Firms › National Westminster Bank Plc ›
National Westminster Bank Plc
Financial Ombudsman decision DRN9252519 Not upheld
Not upheldoutcome, as published by the Ombudsman
£100redress stated in the decision
Fri Aug 09deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr S complains that National Westminster Bank Plc refused a claim he brought under section 75 of the Consumer Credit Act 1974 following an alleged breach of contract by the supplier of a holiday he booked.Card dispute or chargeback
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9252519.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.