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Iceberg Client Credit Llp

Financial Ombudsman decision DRN9229241 Not upheld

Not upheldoutcome, as published by the Ombudsman
£40redress stated in the decision
Mon Jan 04deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Unauthorised transaction, Irresponsible lending

In the Ombudsman’s words

He says some of the money was added to his account without his authorisation.Unauthorised transaction
Mr C complains that Iceberg Client Credit Llp (“Iceberg”) won’t write off money it lent him to pay for legal fees.Irresponsible lending

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9229241.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.