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Intrinsic Mortgage Planning Ltd
Financial Ombudsman decision DRN9227190 Upheld
Upheldoutcome, as published by the Ombudsman
£500redress stated in the decision
Mon Oct 31deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Product mis-sold
In the Ombudsman’s words
Ms K and Mr S complain that Intrinsic Mortgage Planning Ltd (IMP) wants to charge them a broker’s fee of £395Charges and fees
They also complain that the mortgage IMP recommended wasn’t suitable for them.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9227190.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.