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National Westminster Bank Plc
Financial Ombudsman decision DRN9151313 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
H complains to National Westminster Bank Plc through an independent financial adviser about two transactions which took place in 2008.Unauthorised transaction
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9151313.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.