Barclays Bank Plc
Financial Ombudsman decision DRN9136197 Not upheld
Not upheldoutcome, as published by the Ombudsman
£100redress stated in the decision
Fri Feb 21deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Treatment in financial difficulty, Credit file reporting
In the Ombudsman’s words
Barclays apologised for not correcting the postcode on Miss B’s account and offered £100 compensation. The adjudicator was satisfied that Miss B’s loan position was accurately recorded.Treatment in financial difficulty
I also consider the information recorded on Miss B’s credit history is fair and accurateCredit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9136197.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.