Swift Advances Plc
Financial Ombudsman decision DRN9108917 Not upheld
Not upheldoutcome, as published by the Ombudsman
£23redress stated in the decision
Wed Oct 30deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Interest and rates
In the Ombudsman’s words
Swift Advances agreed that it wrongly applied a charge of £23Charges and fees
I am not persuaded from the evidence that Swift applied an incorrect rate of interest to the loan.Interest and rates
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9108917.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.