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Go Car Credit Limited

Financial Ombudsman decision DRN9069351 Upheld

Upheldoutcome, as published by the Ombudsman
£6,500redress stated in the decision
Fri Feb 01deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

Mr O complains that Go Car Credit Limited (GCC) has applied an unfair charge upon the termination of his hire purchase agreement.Charges and fees
Remove any adverse credit file entries which resulted from this agreement between 1 February 2019 and the date 28 days following the issue of any final decision in this complaint.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9069351.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.