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Financial Ombudsman decision DRN9050642 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

remove the interest (£217.26) applied to Ms N’s account between March 2011 and September 2011Charges and fees

update the information it has registered about this account with any credit reference agencies to reflect the current positionCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9050642.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.