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Legal & General Partnership Services Limited

Financial Ombudsman decision DRN9029812 Not upheld

Not upheldoutcome, as published by the Ombudsman
£900redress stated in the decision
—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Product mis-sold

In the Ombudsman’s words

They said the mortgage was unaffordable, their income and expenditure were not checked and the interest rate was very high and they could not maintain the payments.Irresponsible lending
Mr and Mrs H complain that Legal & General Partnership Services Limited (L&G) mis-sold their mortgage through poor advice from its broker.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9029812.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.