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Casheuronet UK LLC

Financial Ombudsman decision DRN9027736 Not upheld

Not upheldoutcome, as published by the Ombudsman
£791redress stated in the decision
—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

Quick Quid accepts that there have been system errors and it ultimately agreed to write off Mrs H’s balanceCharges and fees
the information recorded on her credit file showed an incorrect figure it should be amendedCredit file reporting

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9027736.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.