Hitachi Capital (UK) Plc

Financial Ombudsman decision DRN8978951 Not upheld

Not upheldoutcome, as published by the Ombudsman

£499redress stated in the decision

Mon Oct 22deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Product mis-sold

In the Ombudsman’s words

declined his claim under section 75 of the Consumer Credit Act 1974 in relation to work done on his bathroomProduct mis-sold

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8978951.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.