Clydesdale Bank Plc
Financial Ombudsman decision DRN8971744 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Treatment in financial difficulty, Interest and rates
In the Ombudsman’s words
Ms M complains that Clydesdale Bank Plc has not agreed to restructure her debt in order to reduce her monthly paymentsTreatment in financial difficulty
she would like it to reduce the interest rate it is applyingInterest and rates
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8971744.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.