Firms › St. James's Place Wealth Management Plc ›
St. James's Place Wealth Management Plc
Financial Ombudsman decision DRN8960619 Not upheld
Not upheldoutcome, as published by the Ombudsman
£7,000redress stated in the decision
Fri Oct 23deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
St James’s Place agreed that there had been poor administration of the mortgage applicationMortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8960619.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.