Barclays Bank Plc
Financial Ombudsman decision DRN8953796 Not upheld
Not upheldoutcome, as published by the Ombudsman
£20redress stated in the decision
Mon Sep 26deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Support for vulnerable customers
In the Ombudsman’s words
Mr L has said that Barclays should not have given him a credit card in the first place, and that it could not have made proper credit checks at the time.Irresponsible lending
Mr L has asked Barclays to write of his debt, based on his mental health problems.Support for vulnerable customers
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8953796.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.