Flex Mortgages Limited

Financial Ombudsman decision DRN8944832 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Apr 06deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Product mis-sold, Mortgage administration

In the Ombudsman’s words

She also complains that she has been a victim of mortgage fraud, because the broker who sold her the loan was acting fraudulently.Product mis-sold

Mrs K complains that Flex Mortgages Limited has harassed her to pay a debt which is statute-barred.Mortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8944832.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.