Lloyds Bank PLC

Financial Ombudsman decision DRN8940230 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Funds blocked or frozen, Product mis-sold

In the Ombudsman’s words

the bank set off money between her accounts without telling her, and froze her cards so she had to ask at the branch for cashFunds blocked or frozen

She complains that Lloyds Bank PLC (formerly Lloyds TSB Bank plc) mis-sold a secured business loan to the partnership in 2007.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8940230.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.