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Aviva Life & Pensions UK Limited
Financial Ombudsman decision DRN8848357 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Sep 25deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Interest and rates, Product mis-sold
In the Ombudsman’s words
An ‘outrageous’ rate of interest has been charged on this mortgageInterest and rates
mis-sold an equity release mortgage to Mr and Mrs W in 2001Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8848357.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.