Santander UK Plc
Financial Ombudsman decision DRN8832832 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Sun Jan 06deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Interest and rates
In the Ombudsman’s words
Santander refunded the overlimit fees applied in June, July and August 2018.Charges and fees
It refunded the interest on her whole balance (not just the amount she was over her limit by) in each of those months.Interest and rates
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8832832.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.