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Barclays Bank Plc

Financial Ombudsman decision DRN8758941 Not upheld

Not upheldoutcome, as published by the Ombudsman
£100redress stated in the decision
Mon Oct 31deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Data and privacy

In the Ombudsman’s words

Mr F complains that Barclays Bank Plc gave him incorrect information about late payments and breached the Data Protection Act when telephoning him.Credit file reporting
Mr F complains that Barclays Bank Plc gave him incorrect information about late payments and breached the Data Protection Act when telephoning him.Data and privacy

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8758941.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.