Barclays Bank Plc
Financial Ombudsman decision DRN8733185 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Dec 01deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Barclays also pointed out that it sent letters to each party on a joint account, so it had been sending letters about the account to Mrs H as well as to Mr H. It advised that the account was no longer with the debt collection agency, but it asked Mr and Mrs H to get in touch about repayment and their financial difficulties. But it said that as Mrs H was a joint account holder, it had marked her credit file with a default, as it was legally obliged to do.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8733185.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.