Black Horse Limited
Financial Ombudsman decision DRN8720386 Not upheld
Not upheldoutcome, as published by the Ombudsman
£15,400redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Credit file reporting
In the Ombudsman’s words
Ms B complains that Black Horse Limited has treated her unfairly by continuing to apply interest and charges when she was experiencing financial difficulties.Charges and fees
She believes that the amount Black Horse says is still outstanding is incorrect and it has wrongly recorded adverse information on her credit file.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8720386.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.