WDFC UK Limited

Financial Ombudsman decision DRN8677330 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

£50redress stated in the decision

Sat Aug 04deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Unauthorised transaction, Irresponsible lending, Credit file reporting

In the Ombudsman’s words

It also provided loans in his name that he didn’t apply forUnauthorised transaction

Mr J complains that WDFC UK Limited, trading as Wonga, provided him with loans he couldn’t afford to pay back.Irresponsible lending

and it has failed to remove adverse information about them from his credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8677330.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.