Barclays Bank Plc
Financial Ombudsman decision DRN8652807 Upheld
Upheldoutcome, as published by the Ombudsman
£200redress stated in the decision
Mon Jan 09deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Complaint handling
In the Ombudsman’s words
Mrs P wants Barclays Bank Plc to remove a default it entered on her credit file.Credit file reporting
She’s also unhappy with the way her complaint has been handled.Complaint handling
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8652807.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.