WDFC UK Limited

Financial Ombudsman decision DRN8602682 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Nov 20deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Charges and fees

In the Ombudsman’s words

Miss L complains that WDFC UK Limited (trading as wonga.com) provided her with loans which were unaffordable to her.Irresponsible lending

She wants any charges and interest in relation to these to be refunded.Charges and fees

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8602682.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.