NRAM Limited

Financial Ombudsman decision DRN8593678 Not upheld

Not upheldoutcome, as published by the Ombudsman

£100redress stated in the decision

Fri Jan 16deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Mortgage administration

In the Ombudsman’s words

NRAM notified credit reference agencies of the arrears and this caused him significant difficulties in obtaining credit.Credit file reporting

Mr C complains that NRAM plc failed to tell him about the arrears that were accruing on a buy-to-let mortgageMortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8593678.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.