DJS (UK) Limited
Financial Ombudsman decision DRN8552502 Partly upheld
Partly upheldoutcome, as published by the Ombudsman
—no sum stated
Wed Dec 27deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Charges and fees
In the Ombudsman’s words
Ms G complains that DJS (UK) Limited, trading as Piggybank, gave her loans she couldn’t afford to repay.Irresponsible lending
To refund to Ms G all interest and charges she’s paid on loans two and three plus pay simple interest at the rate of 8% a yearCharges and fees
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8552502.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.