NRAM Limited

Financial Ombudsman decision DRN8546572 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Apr 13deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Mortgage administration

In the Ombudsman’s words

calculate the amount of interest added to the mortgage account between the end of April 2010 and the date the mortgage was redeemedInterest and rates

complain that NRAM plc caused them loss because of the way it dealt with their mortgaged buy-to-let property after they fell into arrears.Mortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8546572.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.