Santander UK Plc
Financial Ombudsman decision DRN8535169 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Dec 29deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Unauthorised transaction, Credit file reporting
In the Ombudsman’s words
Miss P is disputing certain transactions made on her account to a car hire company and a TV company.Unauthorised transaction
These outstanding debts have led to Santander registering a default on Miss P’s credit file-which she thinks is unfair.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8535169.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.