Santander UK Plc
Financial Ombudsman decision DRN8483077 Upheld
Upheldoutcome, as published by the Ombudsman
£200redress stated in the decision
Thu Jun 11deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Unauthorised transaction, Credit file reporting
In the Ombudsman’s words
Mr Z has complained Santander UK plc is holding him liable for the expenditure on credit cards he didn’t apply for in 2016 and 2017.Unauthorised transaction
I believe £200 is a fair amount.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8483077.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.