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Tesco Personal Finance Limited
Financial Ombudsman decision DRN8473825 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Sun Oct 11deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr H complains that Tesco Personal Finance PLC (Tesco Bank) won’t refund him money that was taken out of cash machines using his credit card. He says he didn’t make the withdrawals or allow anybody else to make them for him.Unauthorised transaction
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8473825.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.