Lloyds Bank PLC

Financial Ombudsman decision DRN8446465 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Mar 13deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Charges and fees

In the Ombudsman’s words

I do not consider it unreasonable for TSB to take these concerns into account when deciding whether to renew B’s overdraft facility.Irresponsible lending

TSB is entitled to apply interest and charges to the business and loan account in accordance with their terms and conditions.Charges and fees

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8446465.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.