Barclays Bank Plc
Financial Ombudsman decision DRN8424984 Upheld
Upheldoutcome, as published by the Ombudsman
£250redress stated in the decision
Mon May 16deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Product mis-sold, Data and privacy
In the Ombudsman’s words
Mr H complained to Barclays in 2010 about the mis-sale of an insurance policy in connection with his credit card.Product mis-sold
Mr H complains that Barclays Bank PLC (trading as Barclaycard) shared his personal information with a claims management company (“CMC”) without his permission.Data and privacy
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8424984.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.