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Danske Bank A/S

Financial Ombudsman decision DRN8380667 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Feb 15deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Bereavement and power of attorney

In the Ombudsman’s words

continued to apply charges and allow direct debits from a business account that should’ve been closedCharges and fees
Mr M1, through his power of attorney, Mrs M and his representative Mr M2 complains thatBereavement and power of attorney

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8380667.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.