MCO Capital ltd

Financial Ombudsman decision DRN8335525 Upheld

Upheldoutcome, as published by the Ombudsman

£4,000redress stated in the decision

—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Charges and fees

In the Ombudsman’s words

He got into arrears and told PayCheckCredit that he was in financial difficulty.Treatment in financial difficulty

remove all interest and charges from 18 April 2012Charges and fees

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8335525.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.