Barclays Bank Plc
Financial Ombudsman decision DRN8305391 Upheld
Upheldoutcome, as published by the Ombudsman
£150redress stated in the decision
Mon Jan 19deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Product mis-sold
In the Ombudsman’s words
he is also unhappy that during the course of his complaint to Barclays it offered to remove the marker placed on his credit file but has not done thisCredit file reporting
Mr R complains that Barclays Bank Plc mis-sold him a packaged bank accountProduct mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8305391.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.