PayPal Sarl & Cie, SCA

Financial Ombudsman decision DRN8301468 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

APP scam refund refused, Complaint handling

In the Ombudsman’s words

Mr E was a victim of fraud. He sold items on ebay on behalf of someone else, and the buyer paid for but did not receive the goods.APP scam refund refused

He also complains about the way PayPal has handled his complaint and of harassment over the debt.Complaint handling

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8301468.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.