HSBC UK Bank Plc
Financial Ombudsman decision DRN8283560 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Wed Mar 20deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Credit file reporting
In the Ombudsman’s words
Mr D has complained HSBC UK Bank Plc (HSBC) has applied a default notice on his business account, held by him as a sole trader.Account closed or refused
The investigator believed it was unfair for HSBC to apply the default notice and said they should remove it from his credit file and pay £100 for the trouble and upset caused.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8283560.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.