Barclays Bank Plc
Financial Ombudsman decision DRN8230064 Upheld
Upheldoutcome, as published by the Ombudsman
£200redress stated in the decision
Tue Jul 09deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Product mis-sold
In the Ombudsman’s words
In addition it has amended Mr L’s credit file, so that the credit history does not include the search.Credit file reporting
Barclaycard has acknowledged that it gave Mr L incorrect information when it told him that no credit search would be performedProduct mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8230064.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.