Swift Advances Plc
Financial Ombudsman decision DRN8202411 Upheld
Upheldoutcome, as published by the Ombudsman
£850redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Interest and rates
In the Ombudsman’s words
Swift should refund these together with any interest that has been applied to those charges.Charges and fees
I am also satisfied that it has applied interest on the loan in accordance with the terms and conditions of the loan.Interest and rates
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8202411.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.