MBNA Limited

Financial Ombudsman decision DRN8186291 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Interest and rates

In the Ombudsman’s words

He said the bank had agreed to stop interest and charges, and didn’t do so.Charges and fees

He wanted the default on his credit file removed, all charges and interest refunded, and the interest rate reduced.Interest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8186291.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.