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Barclays Bank Plc

Financial Ombudsman decision DRN8130569 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Treatment in financial difficulty

In the Ombudsman’s words

I was not persuaded that it was appropriate for Barclays to allow Mr and Mrs K to take out the secured personal loan in 2006.Irresponsible lending

I consider that the monthly payments should be reviewed whenever there is a change in Mr and Mrs K’s circumstances with a view to reaching an agreement.Treatment in financial difficulty

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8130569.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.